How can we help?

Download Porchly, tap Get started, and sign up with your email, Sign in with Apple, or Google. Then tell us where to look and the sale types you love.

Check your spam or promotions folder for an email from Porchly. Links expire after a while, so if yours has, open the app and sign up again with the same email to get a fresh one. Still stuck? Email us and we’ll confirm it for you.

On the Log in screen, type your email and tap Forgot?. Open the link on your phone, choose a new password, then log in to the app.

Tap the area name at the top of Discover, or go to You → Settings → Home area. You can pick your current location, adjust the radius from 1 to 25 miles, and choose the sale types you want alerts for.

On an item’s page, tap Request a hold and pick 5 to 30 minutes. The host accepts or declines in the chat. If they accept, the timer starts and the item is yours to pick up until it runs out. Please only request a hold if you’re on your way.

After a pickup, hosts can rate buyers. Buyers who show up and are easy to deal with earn the Friendly Buyer badge, which hosts see when you message or request a hold. No-shows are recorded on your profile too.

Some hosts hide their street address until sale day. You’ll see the neighborhood until the sale starts, then the full address appears on the sale and in directions.

On the Map tab, tap Plan a crawl and tap the sales you want to visit. Porchly works out the best order, arrival times and closing-time warnings, then gives you turn-by-turn voice directions. You can also add a sale from its page or route all of today’s saved sales.

You pay the host directly at the sale, using the payment methods listed on the sale (for example cash, Venmo or a card). Porchly doesn’t handle payments between buyers and hosts.

Tap the porch button in the middle of the tab bar, then Host a sale. Add the type, title, day and hours, address, a cover, your featured items and anything else you’re selling, then publish. It’s on the map right away.

It keeps the map fresh and real. Your next sale unlocks as soon as the current one ends or you cancel it from My Sales → Edit.

Featured items are your photo highlights on cards and your sale page (5 on the free plan, 20 with Plus). More items is everything else you’re selling: list as many as you like so buyers can find them in search.

After you publish, use Share to send the link, or Yard sign to make a printable sign with a QR code that opens your sale.

On the day of your sale, open My Sales → Sale-day mode to answer holds, post an update to everyone who saved your sale, and mark items sold as they go.

Up to 20 featured items per sale, seller analytics (views by day and hour, top items, messages), and more. New subscribers can try it free for 7 days. After that it’s $4.99 a month or $39.99 a year.

Subscriptions are managed by Apple. On your iPhone, open Settings → [your name] → Subscriptions → Porchly and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app doesn’t cancel it.

A Boost is a one-time purchase that gives one sale a bigger, highlighted pin and a spot at the top of nearby sales for a set window: sale day, lead-up and sale day, or the full week.

All purchases go through Apple, so Apple handles refunds. Request one at reportaproblem.apple.com.

In the app, go to You → Settings → Delete my account and confirm. This permanently removes your profile, sales, photos, messages, holds, saved sales and reviews. If you have Porchly Plus, cancel it in your Apple ID settings too.

With your permission, Porchly uses your phone’s location to show nearby sales, distances and directions. Your live location stays on your phone. We only store the home area you choose. Details are in our Privacy Policy.

Go to You → Settings → Name.

Open the sale, profile or chat, tap the … or Report option, choose a reason and add details. Our team reviews every report.

Meet in daylight when you can, bring a friend for big pickups, keep valuables out of sight, and trust your instincts. Count cash before handing items over, and check a payment-app transfer has arrived. If you ever feel unsafe, leave and call 911.